Smart Help Center
Find a useful answer, faster. Search practical guidance on accounts, access and trading conditions, then contact the Aurenex team when your question needs a closer look.
Which accounts can I compare?
Standard, Aurenex and Elit. Minimum deposits are $10, $100 and $1,000 respectively. Review the account comparison for the full conditions.
Explore detailsIs an Islamic account available?
Yes. Standard, Aurenex and Elit all offer swap-free (Islamic) conditions. Contact the team about the setup for your account.
Explore detailsWhere do I find platform access details?
Check your client area and official account communications, or ask support. Do not share your password or verification codes.
Explore detailsWhere can I check trading costs?
Review account conditions and the exact symbol specification. Spreads, commissions and other applicable charges depend on the account and instrument.
Explore detailsHow do I check a funding request?
Review the request in your client area. If you need help, include its reference and contact support without sharing payment-card details.
Explore detailsWhere can I find video guides?
Open Educational Videos in the Aurenex Academy menu to view the available account and platform walkthroughs.
Explore detailsNo matching answers. Try another term or contact our team.
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CFDs involve risk. Leverage magnifies gains and losses. Review the applicable terms before trading.